Report a Claim

To report a claim, please contact your independent insurance agent. If you are unsure how to reach your agent, you may use the Agency Locator . Once your agent has reported your claim to us, an adjuster will be assigned to your claim and will contact you; or one of our claims staff may contact you directly.

If you are unable to contact your agent you may reach us directly at (800) 341-8200. Our Claim Department direct fax line is (781) 740-8885.


Please call 800-341-8200 for Claims Service.