Billing
To obtain the billing status of your policy, click this link: Billing Inquiry
or
you may contact our Direct Bill Department at (800) 341-8200 or (781) 749-0841. Our staff is available to answer your questions weekdays between 8:00am and 4:00pm. Please have your policy number available.
You may also call our computer response system, which will give you the current status and payment information on your policy 24 hours a day, 7 days a week. To reach our computer system directly, call: 1-(800)352-3536 and enter your Policy # and zip code using your phone keypad when requested.
Pay your invoice Online:
We are pleased to be able to offer you the benefits and convenience of paying your invoice Online. With Online Billing, you can receive and pay bills Online, anytime, anywhere, in a secure environment. Enrolling is quick and easy, it takes just a few minutes to set up an account. Once enrolled, you can access your bill, view payment history, and receive notification through email that a bill is ready to be paid. The Hingham Group accepts EFT (Electronic Funds Transfer) payments through your bank, or credit card payments from Visa or Master Card.
To sign up, please click Pay Your Bill
To pay your bill Online for the first time requires three steps:
1. Set up an e-bill account. To do this you will need to have a copy of your current bill.
2. Set up a payment source, either a credit card or a bank account.
For credit cards, be sure the address you enter is the 'Billing Address' on the credit card.
For a bank account, you will need a check for the Routing Number and Bank Account Number. Be sure to input all leading zeros and that the Bank displayed on the confirmation screen is your bank.
3. Set up a payment transaction, authorizing payment to Hingham from either the credit card or the bank account you set up in Step 2. The transactions will not be processed until the date you provide on the payment screen; if you wish for your payment to be sent immediately, use the current date, not a future date.
Pay your invoice by Phone:
We also offer the ability to pay by phone. Payment may be charged to your Visa or Master Card by calling the Billing Department during normal business hours.
Billing Options:
The Hingham Group offers two billing programs: Agency billed and Direct billed. Agency billed policyholders pay their premium to their agent. Direct bill policyholders mail their premium directly to the Hingham Mutual Fire Insurance Company or the Danbury Insurance Company.
The following is an example of a billing plan of The Hingham Group’s direct bill program: One plan we offer is a six payment program. With this program, the full balance is paid in six payments within nine months of the Effective Date of the policy. Installments on renewal business are mailed out 30 days before the effective date of the policy, with a due date coinciding with the policy Effective date. The second through sixth installments are mailed three weeks before their due dates, approximately every 45 days. There is a $5.00 service fee on the second through sixth installment.
New business requires a 25% down payment with the application. This down payment satisfies the first installment. If the down payment does not equal 25% of the policy premium, a reminder notice will be mailed for the additional amount, which is due immediately.
Payment Options:
For Direct Billed policies, payment may be made by check mailed directly to The Hingham Mutual Fire Insurance Company or the Danbury Insurance Company at:
The Hingham Group
230 Beal Street
Hingham, MA 02043
Payment may also be charged to your Visa or Master Card by calling the Billing Department during normal business hours:
Monday through Friday 8:00 a.m. to 4:00 p.m.
(800) 341-8200
(781) 749-0841
Past Due Accounts:
All insured’s will receive a reminder that their current bill is past due. If this notice is not paid, a certified mailing for cancellation due to non-payment of premium will be sent. If a notice of non-pay cancellation is issued, there will be a $20.00 service charge for the reinstatement of the policy. If the $20.00 fee is not paid, the policy will not be reinstated.
Insufficient funds or Uncollected Funds:
There is a $20.00 service charge for each check returned to us for insufficient or uncollected funds.